Research
Source-led explanations of the workforce, records, and operating processes that shape your industry.
Eligibility check coverage before scheduling
A measurement protocol for eligibility check coverage, with a frozen population, an evidence sample, and a dated review.
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Medical records release authorization completeness
A measurement protocol for records release authorization completeness, with a frozen population, an evidence sample, and a dated review.
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Missed appointment recall attempt coverage
A measurement protocol for recall attempt coverage, with a frozen population, an evidence sample, and a dated review.
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New patient intake packet completeness
A measurement protocol for new patient intake packet completeness, with a frozen population, an evidence sample, and a dated review.
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Prior authorization submission completeness
A measurement protocol for prior authorization submission completeness, with a frozen population, an evidence sample, and a dated review.
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Provider schedule template change lead time
A measurement protocol for schedule template change lead time, with a frozen population, an evidence sample, and a dated review.
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Specialist referral closure accuracy
A measurement protocol for specialist referral closure accuracy, with a frozen population, an evidence sample, and a dated review.
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Patient coordination roles need an information map before system access
An operational research brief on patient information, role scope, and the handoffs around a practice’s access process.
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